FAQ's:
- General Hosting & Email
- Getting Started
- Sales & Billing
- Domain Registration, Renewal & Transfers
- Website Publishing & FTP
- Email, Webmail & Spam
- Programming & Database
- Control Panel
- Website Statistics
   
  Tutorials:
- Email Setup & Configuration
  Spam Filtering Setup for Outlook
   


Email, Webmail & Spam

How do I setup email accounts at my domain name?
How do I configure my POP email client (Outlook Express, Outlook etc...)?
What is the size of each email account?
Can I add more space to an email account?
I have used all the email accounts that my plan offers, Can I get more?
Do you offer web based email?
How do I login to my web based email?
Does Atlas Hosting offer Spam filtering & blocking?
What is your Spam policy?
How do I set up a catch all email address?
How do I add email aliases to my account?
I am going on vacation, how do I set up a autoresponder?


How do I setup email accounts at my domain name?
Setting up email accounts is easy. Simply login to the control panel by clicking the "Account Login" button above. For information on how to login to the control panel, click here. Once you are logged in click on "Add, update or delete email accounts and aliases" Then click on "Create New Email" and follow the directions. You will receive an email shortly with instructions on how to use your email account.

How do I configure my POP email client (Outlook Express, Outlook etc...)?

See our "Email Setup & Configuration Tutorial".

What is the size of each email account?
Individual mailbox size is 60 MB.

Can I add more space to an email account?
Additional space can be assigned to a mailbox by combining unused email accounts. For example, if you have a Basic Hosting plan that allows 10 60MB email accounts and you only use one email account, you can combine your 9 unused accounts into it to make one 600MB account. You can combine your accounts as you choose, as long as it's done in 60MB increments. To combine your accounts, complete our support contact form or call 1-800-535-1322

I have used all the email accounts that my plan offers, Can I get more?
You can complete our support contact form or call 1-800-535-1322 to request additional email accounts. Additional email accounts can be purchased in blocks of 5 60MB accounts. You will be billed $2.50 per month for each block of 5 email accounts.

Do you offer web based email?
Yes, Atlas Hosting provides a web based interface so you can check your email from any computer with just a browser and an Internet connection! Web based email is included with every hosting plan and is automatically set up for each separate email account.

How do I login to my web based email?
You can access your web based email account by visiting http://webmail.atlashosting.com and logging in with the email address and password for your account.

Does Atlas Hosting offer Spam filtering & blocking?

Yes, Spam blocking and filtering is included with all POP and Webmail accounts. This service rejects Spam before it reaches your mailbox. Our powerful filters reduce unwanted email by 90% or more. View a testimonial letter from an Atlas Hosting client.

What is your Spam policy?

Atlas Hosting enforces a zero tolerance policy against sending unsolicited commercial email messages (UCE), including the sending of "junk mail" or other advertising material to individuals who did not specifically request such material, who were not previous customers of Customer or with whom Customer does not have an existing business relationship ("email spam"). Customer accounts who breach this policy will be terminated immediately. For further detail please read section 3.4 of our basic service agreement.

How do I set up a catch all email address?

A catch all email address accepts email for any address that is not explicitly set up for your domain. Please contact us via our support contact form to request a catch all email address.

How do I add email aliases to my account?

Setting up email aliases is easy. Simply login to the control panel by clicking the "Account Login" button above. For information on how to login to the control panel, click here. Once you are logged in click on "Add, update or delete email accounts and aliases" Then click on "Create New Email" and follow the directions. Make sure you only fill in the "email address" and "route to" fields. Leave the password field blank.

I am going on vacation, how do I set up a autoresponder?

Simply login to your email account via our webmail interface, by visiting http://webmail.atlashosting.com , with the email address and password for your account. Click on "Pref" then place a check mark next to "Auto Reply". Type your auto reply message in the box below, scroll to the bottom of the page and click "Save".