FAQ's:
- General Hosting & Email
- Getting Started
- Sales & Billing
- Domain Registration, Renewal & Transfers
- Website Publishing & FTP
- Email, Webmail & Spam
- Programming & Database
- Ecommerce & Shopping Cart
- Website Building Software
- Control Panel
- Website Statistics
   
  Tutorials:
- Email Setup & Configuration
  Spam Filtering Setup for Outlook
- Ecommerce & Shopping Cart
   


General Hosting & Email FAQ:

What is hosting?
What is a domain name?
How do I choose a domain name?
How do I know that the domain name I want is available?
What is domain name registration?

Do you support Frontpage Extensions?
How long has Atlas Hosting been in business?
How do I reach technical support?
What kind of connection does Atlas Hosting have to the Internet?
What Operating System (OS) does Atlas Hosting use?
Is Atlas Hosting a Reseller?



What is hosting?

A service that provides customers space on a web server for a website to reside so people can access it.

What is a domain name?

The unique name that identifies an Internet site.

How do I choose a domain name?

You want a name that is easy to remember and can be typed easily. Try to think of a name that describes your site, company, products and services. Although you can register a name with up to 63 characters, the general rule of thumb is, keep it under seven characters if possible. (Not including the suffix .com, .net, .org, .biz, .info and .us)..

How do I know that the domain name I want is available?

You must check the availability of a domain name first by using our domain search. Click here to check availability of any domain name.

What is domain name registration?

Domain name registration is the process of leasing a domain name for a set number of years. Once you register a domain name you become the owner of the name as long as you renew the registration for it each year. For example, a domain name is the 'yourcompany' part of www.yourcompany.com. This is the address for your future website. Atlas Hosting can register your domain name for as little as $14.99 a year. Click here to register your domain name.

Please note: The yearly domain name registration fee will be waived with the purchase of any hosting plan. Atlas Hosting will also renew your yearly registration for free, in your name, as long as you remain our customer. (Only applies to .com, .net, .org, .biz, .info and .us domain names)

Do you support Frontpage Extensions?

Yes. We support Frontpage 2002. If you would like your account to be set up to use Frontpage Extensions, simply login to your control panel and request it under the website options area. You can also email us to request it as well.

How long has Atlas Hosting been in business?

Established in 1998, Atlas Hosting provides high quality web hosting and email solutions for any size business or personal website. We offer a full 30 day money back guarantee on all of our hosting services to ensure your confidence in what we offer.

How do I reach technical support?

If our online documentation does not address your question, You can email us by completing our support contact form or call 1-800-535-1322.

What kind of connection does Atlas Hosting have to the Internet?
Our server facility has over 2.5 Gigs of Internet connectivity via DS3, OC3, OC12, OC48 and Gigabit Ethernet connections to a wide variety of peer points and transit providers. The circuits are terminated in our facility on carrier class, Cisco Systems 6509, 7500 and 12000 routers. We carefully monitor our network and make sure our servers have enough bandwidth that they will not exceed online capacity during peak Internet traffic times.

What Operating System (OS) does Atlas Hosting use?
FreeBSD (Unix).

Is Atlas Hosting a Reseller?
NO. We own all of our equipment and servers and we are not a reseller for another hosting company.