Getting Started

How long does it take to setup a new account?
How do I upload my site to your servers?
How do I transfer my domain to Atlas Hosting?
What do you mean by FREE domain registration?
What are your Name Server Addresses?
Do I have unlimited access to update my pages?
Do I have to sign a contract to use your service?
Where do I upload my web site files?
What do I name my homepage?

Billing
How will I be billed for my account?
What types of payment do you accept?
Is there a 100% 30 day money back guarantee?
What happens if I exceed my data transfer?
What do you charge for extra bandwidth?

Web Site Statistics
Where are my stats?
How do I know how much data I've transferred?
Can I track how many people visit my Web site?
Does Atlas Hosting offer referral logs?


Services & Email
Do you offer web based email?
How do I login to my web based email?
What is the size limit of each mailbox?
Can I add more email accounts to my account?
Can I add more diskspace to my account?
What is the server path for Sendmail?
What is the server path for Perl?
Does Atlas Hosting allow cronjobs?
How do I setup my own 404 page?
Where should I place cgi scripts?
Do you offer any ready-to-run CGI-scripts?
Do you provide any database solutions?
How do I create a database?
What version of FrontPage do you support?
Can I upgrade my hosting plan at any time?


General
What type of connection does Atlas Hosting have?
What Operating System does Atlas Hosting use?
How do I reach technical support?
Is Atlas Hosting a Reseller?


Advanced Issues
Using SSH
Using CGI
Using PHP
Using MySQL
Using .htaccess


For SmartFTP Configuration, click here.



Uploading with CuteFtp

1. Click the Add site button.

A window like this will appear.

2. In the Site Label text box, enter a name for your site.

3. In the Host Address text box, enter ftp.yourdomain.com.

    NOTE 1: Be sure to enter your own information not "yourdomain".
    NOTE 2: If your domain name has not yet been enabled, use your IP address.

4. In the User ID text box, enter the username that you were assigned when you opened your account.

5. Enter your password in the Password text box.

6. Click the Advanced tab.




Uploading with WSFTP

1. Enter yourdomain.com or your IP address (ex: 208.56.203.120) in the Host Name text box.

2. In the User ID text box, enter the username you were assigned when you opened your account.

3. Enter your password in the Password text box

4. Click on Advanced Properties then the Advanced tab.

6. Make sure the Remote Port is set to 21.



Uploading with Fetch

1. Open Fetch by double-clicking on the Fetch icon.

You will see a window like this:
(If you do not see this window, go to <File --> New Connection.)

2. Enter the following information:

NOTE: If your domain name has not yet propagated, use your IP address.

3. Click OK.

You will see a window like this:

4. Click Put File.

You will see a window like this:

5. Search for the files you wish to upload.

6. Once you've located the file you want to upload, and click Open. The file will be transferred.