Getting Started

How long does it take to setup a new account?
How do I upload my site to your servers?
How do I transfer my domain to Atlas Hosting?
What do you mean by FREE domain registration?
What are your Name Server Addresses?
Do I have unlimited access to update my pages?
Do I have to sign a contract to use your service?
Where do I upload my web site files?
What do I name my homepage?

Billing
How will I be billed for my account?
What types of payment do you accept?
Is there a 100% 30 day money back guarantee?
What happens if I exceed my data transfer?
What do you charge for extra bandwidth?

Web Site Statistics
Where are my stats?
How do I know how much data I've transferred?
Can I track how many people visit my Web site?
Does Atlas Hosting offer referral logs?


Services & Email
Do you offer web based email?
How do I login to my web based email?
What is the size limit of each mailbox?
Can I add more email accounts to my account?
Can I add more diskspace to my account?
What is the server path for Sendmail?
What is the server path for Perl?
Does Atlas Hosting allow cronjobs?
How do I setup my own 404 page?
Where should I place cgi scripts?
Do you offer any ready-to-run CGI-scripts?
Do you provide any database solutions?
How do I create a database?
What version of FrontPage do you support?
Can I upgrade my hosting plan at any time?


General
What type of connection does Atlas Hosting have?
What Operating System does Atlas Hosting use?
How do I reach technical support?
Is Atlas Hosting a Reseller?


Advanced Issues
Using SSH
Using CGI
Using PHP
Using MySQL
Using .htaccess


Its Easy To Transfer Your Domain To Atlas Hosting


Once you've signed up for a web hosting account using our secure on-line order form. You will receive an email that will include the necessary information so you can start uploading your website to our servers right away.

Atlas Hosting is a Registration Service Provider for OpenSRS. The transfer of your registration is free with your website hosting. If you choose to transfer, this will add 1 year to your current expiration date, and Atlas Hosting will automatically pay the yearly renewal fee as long as you remain our customer.

You will remain the owner of the domain. We will use the contact information provided when you signed up for the owner and administrative contacts for your domain registration. Atlas Hosting will be the technical contact of the domain.

Domain Transfer Instructions

The current administrative contact of your domain will receive an email from "OpenSRS Transfers" with simple instructions allowing you to confirm or deny the transfer to us.

If the current administrative contact of your domain confirms the transfer, your current registrar will in most cases send you their own confirmation as well, allowing you to confirm or deny the transfer away from them.

If the administrative contact of your domain denies the transfer request, we will notify you, and you will be responsible for your yearly domain renewal fees as well as setting the nameservers for your domain to the following:

Primary Server Hostname: ns1.atlashosting.com
Primary Server IP Address: 216.47.168.234
Secondary Server Hostname: ns2.atlashosting.com
Secondary Server IP Address: 209.150.10.131

We will contact you if the request is denied by your administrative contact or your registrar.

Once your domain tranfers to Atlas Hosting, you will be notified by our hostmaster that the transfer is complete. We will continue to point your website and email to your current provider until you give us the approval to make your new website and email live on our servers.

If you have any concerns or are unsure about the domain transfer process, we will be happy to answer any questions. Email your questions to support@atlashosting.com with your domain name in the subject line.